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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ben Peterson

April 4, 2025

5  out of  5
rating by Ben Peterson
"Viviana del toro is good State Farm agent, my car is safe and sound thanks to her."
We responded:
"Our team here at State Farm truly appreciates your kind review of Viviana. She was pleased to hear about your review and is glad her service was helpful to you. Our team is here to serve you so please reach out with any questions or concerns at any time! Sincerely, Wade Ferri-Agent"
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Gabriela Del Toro

April 4, 2025

5  out of  5
rating by Gabriela Del Toro
"Viviana was so nice when she assisted me. She has great customer service, was very polite and took her time to explain everything to me. Definitely recommend her!!"
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Luis Andrade

April 3, 2025

5  out of  5
rating by Luis Andrade
"Billie was extremely helpful. She went out of her way to look for the best solution to fit my need. Employees like Billie who show empathy for their clients are rare and should be valued."
We responded:
"Hi Luis, thank you for sharing your kind review of Billie. She and the team here at State Farm are always here for our customers and strive to provide excellent service to all our good neighbors. We look forward to seeing you again soon so please let us know if we can help you! Thank you for choosing us! Sincerely, Wade Ferri-Agent"
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TEINA T

April 3, 2025

5  out of  5
rating by TEINA T
"Billie was amazing. She was very informative and professional. I felt a sense of comfort while talking to her. I even made plans to sign up for life insurance next week. Thank you, Billie."
We responded:
"Hi Teina, our team State Farm is grateful for your kind review of Billie. She truly does care about our customers and their needs, so we are glad to see that she has done a great job with you. We can’t wait to see you next week for your life insurance appointment, if you need anything before then do not hesitate to reach out! We will always be here for you! Sincerely, Wade Ferri-Agent"
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Amber Lipps

March 31, 2025

5  out of  5
rating by Amber Lipps
"Billie took such great care of me today and got me set up with my renters insurance. Super sweet and friendly! Definitely pleased"
We responded:
"Hi Amber, thank you for sharing your wonderful feedback. Billie and the team are glad to know that she could assist you with sweet and friendly service. We thank you for choosing us here at State Farm and we look forward to seeing you again soon. Please let Billie know if you are in need of assistance with any future insurance needs! Regards, Wade Ferri-Agent "
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Kevin Cummings

March 31, 2025

5  out of  5
rating by Kevin Cummings
"I've been with state farm for years for my renter's insurance, and Wade Ferri/ for a year. Almost always the best rates and very helpful and friendly agents (thanks Billie Redmon)! Although this renewal they couldn't get me the best rates and I ended up switching, I'd definitely switch back if they offered the best rates in the future!"
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Katye Good

March 30, 2025

5  out of  5
rating by Katye Good
"Billie was professional and kind. She really explained the policy in full detail and help me understand what I was buying. Definitely recommend to anyone needing insurance."
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Ashley Altizer

March 27, 2025

5  out of  5
rating by Ashley Altizer
"I had a great experience working with Billie to change our home, auto, and camper insurance. Billie made the process quick and easy."
We responded:
"Hi Ashley, thank you so much for the fantastic 5-star review! I am happy to hear Billie, provided exceptional service and helped you choose coverage for your family’s insurance needs. Your kind words about our attentiveness and care mean the world to us here at State Farm Insurance. Sincerely, Wade Ferri-Agent"
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Kimberly Walker

March 27, 2025

5  out of  5
rating by Kimberly Walker
"I quoted several different companies for homeowners insurance and they were the cheapest by 30%. We wound up bundling our auto which saved us $400 a month! Billie was so sweet to work with. She is responsive, thorough and knowledgeable. Highly recommend!"
We responded:
"Wow, thank you for the feedback on your experience here at State Farm and more importantly your fantastic review of Billie. It's great to hear from satisficed good neighbors. Please reach out anytime for any future insurance needs here at State Farm.. Sincerely, Wade Ferri-Agent"
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Amanda L

March 25, 2025

5  out of  5
rating by Amanda L
"⭐️⭐️⭐️⭐️⭐️ Wade and his team, especially Viviana, have been absolutely stellar. From the start, they were attentive, helpful, and genuinely cared about finding the right coverage for our family's specific needs. They followed up consistently, but never in a pushy way, and went above and beyond to make sure we understood our options. In a time when it’s more important than ever to have the right coverage at the right cost, it feels good to work with people you can trust. Wade and his team are those people—kind, knowledgeable, and truly looking out for your family."
We responded:
"Hi Amanda, thank you so much for the fantastic 5-star review! I am happy to hear Viviana, provided exceptional service and helped you choose coverage for your family’s insurance needs here at State Farm. Your kind words about our attentiveness and care mean the world to us. Sincerely, Wade Ferri-Agent "
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Albert Rosas

March 24, 2025

5  out of  5
rating by Albert Rosas
"State farm couldn't match the quote from competitors but they did guide me into getting good coverage. This shows how good companies are."
We responded:
"Hi Albert, thank you for sharing your review. We are glad to know that our service was great, and we could help you get the right coverage for your needs. Please let us know if there is anything we can do to improve your experience with us here at State Farm Insurance. We are always happy to help! Best regards, Wade Ferri-Agent"
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Hannah Deleon

March 24, 2025

5  out of  5
rating by Hannah Deleon
"Has been great so far if I have an issue they are able to work with me and I really appreciate it."
We responded:
"Thank you for leaving us a delightful review, Hannah. Our team is always here to provide excellent service and assistance whenever it is needed so, please do not hesitate to reach out if you have any more questions or concerns. We are glad to have you with us and look forward to working with you again here at State Farm for any future insurance needs Sincerely, Wade Ferri-Agent"
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Tom S

March 21, 2025

5  out of  5
rating by Tom S
"I had an amazing experience working with Billie at this State Farm office. She made the process of assessing home and auto insurance so easy and stress-free. She took the time to explain all my options, and found me the best coverage at a competitive rate, and was always available to answer my questions. Billie is professional, knowledgeable, and truly cares about her clients. If you're looking for an insurance agent who goes above and beyond, I highly recommend her and this State Farm Office."
We responded:
"Thanks Tom for the outstanding review you gave Billie and my office. We look forward to working with you again in the future even though we were not able to help save you money this time we will keep up the good fight. Hopefully down the line we can bring you over to become a good neighbor here at State Farm Insurance. Sincerely, Wade Ferri-Agent"
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Ginia Hernandez

March 21, 2025

5  out of  5
rating by Ginia Hernandez
"State farm, great insurance. Billy is a nice person and always trying to find the best for you. Give them a shout and ask for billy, she won't disappoint. None of them do."
We responded:
"Hi Ginia, thank you for sharing your kind review. Our team and Billie are glad to know that she has been able to provide great service to you. We appreciate your kind words and you choosing us for your insurance needs here at State Farm. Please let us know if we can help in any way in the future. We are always here for you! Sincerely, Wade Ferri-Agent"
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Lorena Velázquez

March 21, 2025

5  out of  5
rating by Lorena Velázquez
"Viviana del Toro me ayudó mucho y estuvo al pendiente de cada duda que tenía acerca de mi póliza, muy agradecida con ella."
We responded:
"Hola Lorena, ¡gracias por la maravillosa reseña! Estamos muy contentos de saber que Viviana pudo ayudar y responder todas sus preguntas. Ella está realmente dedicada a brindar un servicio excelente, y estamos agradecidos de tenerla en nuestro equipo. Le agradecemos que nos elija. Wade "
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Michael Alicea

March 19, 2025

5  out of  5
rating by Michael Alicea
"Wonderful office staff with great customer service. Always responsive to our needs."
We responded:
"Thank you, Michael, for leaving us a great review. My team is always pleased to know that we have been able to assist you with anything you have needed here at State Farm. Thank you for trusting us with your insurance needs and we look forward to seeing you soon. Please let us know if we can help in any way! Best Regards, Wade Ferri-Agent"
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Chelsey Detrick

March 19, 2025

5  out of  5
rating by Chelsey Detrick
"Thankful for her hard work in helping my tough situation!!"
We responded:
"Thank you for taking the time to share your feedback about working with Billie, Chelsey! Billie is a dedicated member of our team, and her commitment to helping customers like you is truly commendable. We're proud to have her on board, and it's heartening to know that her hard work made a difference for you. If you ever have any more questions or need assistance in the future, please give our office a call! – Wade Ferri State Farm"
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S B

March 18, 2025

5  out of  5
rating by S B
"The agent I dealt with today name was Billie. Billie was absolutely amazing. Very well spoken and mannered, great interpersonal skills, and compassionate about helping customers. She was knowledgeable in her field and put things into perspective and layman's terms for me. I highly recommend her for any help one may need with this particular company. Thank you for all of your help today!!!"
We responded:
"Thank you Shakerra for the outstanding review you left Billie. Please, if you have any future questions or insurance needs feel free to reach out to Billie here at State Farm. Sincerely, Wade Ferri-Agent"
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Jo Anne Castoreno

March 17, 2025

5  out of  5
rating by Jo Anne Castoreno
"Eillie was very professional and assisted me with my request."
We responded:
"Hi Jo Anne, thank you for sharing your kind review. We are thrilled to know that Billie able to assist you with your request in a professional manner here at State Farm Insurance. Thank you for trusting us and please let us know if we can help in any way in the future! Sincerely, Wade Ferri-Agent"
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Starla Moore

March 15, 2025

5  out of  5
rating by Starla Moore
"I had lots of questions and Billie took her time helping me through the process. We moved everything to State Farm and got better rates. Saving money is always a good feeling and knowing we made the right choice with even better coverage. Win, win!"
We responded:
"Hi Starla, it was a pleasure meeting you this past Friday at our office. I am so happy that Billie was able to save you money and get you better coverages on your policies it was a win-win. Please let us know if we can help you in the future here at State Farm Insurance. Sincerely, Wade Ferri-Agent"
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Arnold Ntaganda

March 14, 2025

5  out of  5
rating by Arnold Ntaganda
"Great insurance ! Especially working with Billie! Great customer care. Best insurance agent and the reason am still with State Farm. Fast at responding and great customer service. Grateful for her."
We responded:
"Thank you so much for taking the time to share your thoughts about Billie's customer service, Arnold. Providing excellent customer service is our top priority, and we are committed to ensuring that our Good Neighbors have a positive experience when working with us. Feel free to contact us if you ever require additional assistance or if your insurance circumstances change in the future. -Wade Ferri State Farm"
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Brenda Keith

March 14, 2025

5  out of  5
rating by Brenda Keith
"My late husband found Luanne at the State Farm Insurance across the street from us in San Antonio 32 years ago. State Farm is a company of integrity, and even though we moved away to Austin, we stayed with them because of Luanne. She always was helpful and kind to us for all those years. But this year when Bruce passed away, Luanne treated me like a friend. I am so grateful for Luanne and the Wade Ferri Insurance. 2 years later they are still taking good care of me. Billie was super helpful today on the phone."
We responded:
"Thank you Brenda for this wonderful review. Lou Anne strives to provide you great customer care and we appreciate you recognizing her efforts, Never hesitate to contact us with any of your insurance questions or needs. State Farm Insurance is here to help protect you and bring you peace of mind! Thanks Wade"
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Lisa Creighton

March 13, 2025

5  out of  5
rating by Lisa Creighton
"I had the pleasure of dealing with Billie for my auto insurance. I had quoted online with some companies and they all wanted to change coverage to low ball the premium. Billie knew the value of being properly covered. She gave me an honest quote for less money than I was currently paying. Thank you!"
We responded:
"Thank you, Lisa, for your great review! I am delighted to know that Billie was honest and provided excellent service. We are glad to provide you with a quote that fits your needs, and we look forward to working with you soon here at State Farm. Please let Billie if you need assistance with any insurance needs in the future. We are happy to help, Sincerely, Wade Ferri-Agent"
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Leo Meaux

March 13, 2025

5  out of  5
rating by Leo Meaux
"Very thorough and patient, answering all of my questions and explaining both the pros and cons of different coverage options."
We responded:
"Hi Leo, thank you for sharing your kind review. We are thrilled to have been able to serve you patiently while answering all your questions. We look forward to seeing you soon so please reach out with any questions or concerns. We are happy to assist you, sincerely, Wade Ferri-Agent "
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Michelle Coronado

March 11, 2025

5  out of  5
rating by Michelle Coronado
"Billie was friendly and helpful. very rare you get a friendly person over the phone :))"
We responded:
"Hi Michelle, I appreciate you taking the time to leave a glowing review of Billie. We enjoy her awesome personality but I am always pleased to see that our good neighbors recognize it also. Please reach out with any future insurance needs here at State Farm. Regards, Wade Ferri-Agent"